Trade Officer HBL - Habib Bank Limited

Trade Officer HBL - Habib Bank Limited

Job description

JOB PURPOSE

To perform all trade transactions and improve relationships by facilitating existing trade customers, explore trade opportunities, add new relationships and revive lost relationships with the aim of achieving trade volumes and Revenue budgets.

Description

1. Control & Compliance

• Provide services to trade customers as per defined KPIs for smooth processing of their requests through liaison with CTP and all stakeholders in order strict adherence to all internal/external procedures, policies, and regulations.
• Follow all controls and procedures and timely submission of error-free internal and external reporting to ensure adherence to the company's risk and compliance policies and avoid lapses.
• To attend queries related to Audit & subsequent compliance both internal & external

2. Customer Services

• Ensure best possible relationship with all customers for daily transactions & related complaints through adherence to excellent service standards.
• Identify and escalate customer feedback relating to process and system issues

3. Audit

• Ensure all processes are performed as per bank policies to achieve best possible audit ratings in internal, external and SBP audits.

4. Cost Management

• Ensure recovery of all charges as per SOBC from customers to avoid any leakages.
• Follow all controls and procedures by timely reporting to ensure adherence to the risk and compliance policies to avoid State bank’s penalties.
• Ensure no delays/wrong reporting to regulators which could lead to financial loss to the bank.

5. People Management

• Ensures smooth functioning /Timely execution of assigned jobs through effective liaison with CTP /business team.

Primary Location: Karachi

Function: Global Operations