Territory Sales Officer

Territory Sales Officer

Job description

3-5 Years of rich sales experience and exposure in General Trade business
with an FMCG organization. Should have working experience
in Secondary Sales Setup.  
The position is responsible for the achievement of territory sales targets 
(Primary & Secondary). Distribution Management & maintaining effective
customers relationship.  
The ideal candidate should possess excellent Interpersonal
Communication & Negotiation Skills. Should have the ability to work in a
 team environment with the focus on result achievement.

Consumer Care Manager at Nestle

Job description

 

 

The person will be mainly responsible for the following activities:

•Ensuring nation-wide contacts made by Consumers are qualified & satisfied through high quality response management

•Maintaining updated and accurate Consumer information in CMS.

•Accurate staff management at care center to maintain agreed SLA

•Continuous training of team to keep them motivated

•Identify focus areas for Consumer satisfaction and continuous improvement

•Timely payments and monitoring of third party payments

•Possess strong communication skills, managerial skills, influential and open for challenges.

Senior Manager - Spare Parts | Renault | Pakistan

Job description

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
We are looking for Senior Manager - Spare Parts who will be supporting Director Sales and Marketing in establishing and developing successful nation-wide spare parts business set up in Pakistan by preparing a market competitive strategy for spare parts business through market study of competitor’s parts business. He would be responsible to establish and manage procurement operations, inventory management, warehouse operations and sales operations at AFAPL as well as the dealer network .
The key responsibilties will be but but not be limited to:

SUPPORT DIRECTOR SALES & MARKETING IN THE CREATION OF SUCCESSFUL SPARE PARTS BUSINESS ACROSS PAKISTAN

• Develop comprehensive business plan for spare parts sales in Pakistan.
• Develop the department structure to establish procurement, inventory management, warehouse and sales operations.
• Establish Spare parts business structure at all dealerships nationwide.
• Develop Spare Parts promo campaigns.
• Regular monitoring of Spare Parts operation activities in the light of applicable AFG and Renault standards.

ESTABLISH COMPETITIVE IMAGE OF RENAULT SPARE PARTS

• Set competitive prices of spare parts in comparison with competitors.
• Ensure availability of spare parts at AFAPL and dealer network.
• Inventory Management.

BUDGETS

• Prepare and manage Spare Parts Operations budgets.
• Responsible for generating profits from spare parts operations.
• Develop and manage spare parts promotion campaigns as per Renault and AFG guidelines.

DEALER’S STAFF TRAINING 

• Prepare a dealer’s operational manual for spare parts business.
• Train dealer’s spare parts staff to effectively manage spare parts operations including Warehousing, inventory management, customer handling, Parts ordering and personnel development.
• Implementation of SAP at all dealerships nationwide.

MONITOR DEALER PERFORMANCE

• Regular visits to the dealer network to grasp actual business situation.
• Develop and manage improvement plan for low performing dealers.
• Responsible for ensuring availability of genuine spare parts at dealerships.

Coordinate with Factory, Sales, Service Field Operations Dealer Development and Customer Relations.

• Coordination with Factory, Sales, Service, Dealer Development and Customer Relations departments to improve operations both at AFAPL and at dealers.
• Manage dealer performance oversight and reports necessary for dealer performance tracking in conjunction with Sales and Service field operation.

Minimum Experience Requirements

• Must have a minimum of 12 to 15 years work experience in the Pakistani automotive industry (Passenger Cars and SUVs only) with a leading global OEM.
• Minimum 5 years’ experience as Head of Spare Parts Business including Sales, procurement, inventory management and warehouse operations in a leading global OEM.

Minimum Qualifications And Knowledge

• MBA, from a renowned university or business school

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Territory Sales Officer-Faisalabad

Job description

Auto req ID: 148897BR

 JOB PURPOSE

 

 To lead the distributor/ organization team in deploying company strategies to address local business needs. Train and motivate the team to achieve short term company objectives and long term organizational goals. 

 

PRINCIPAL ACCOUNTABILITIES

 

• Permanent Journey Plan development and implementation.
• Screening and hiring of Order Bookers / DSR’s
• Ensure implementation of Annual Operating Plan of which the Key Performance Indicators are.
  • Achieving the monthly Volume targets locked at the start of the year
  • Productivity of daily planned shops to be visited
  • Ensuring Range availability of PCI snacks in the market
  • Prime rack location identification and maintenance of rack integrity
  • FIFO has to be maintained both at the warehouse and in market
  • Negligible stale in the market has to be maintained
• Identify stock requirement at the warehouse
• Deliver volume and revenue target for his territory
• Capability development of distributors and distributor workforce
• Rollout of Sales OOR modules across distributor workforce.
• Effective utilization of promotional budget by distributor and DSR
• Effective utilization of subsidies provided to the distributor i.e. stale allowance, DSR salaries and Van rentals by ensuring that DSR / Distributor lifts all stale product from the market, all vans and DSRs claimed by the distributor work throughout the month
• Conduct in market training/coaching with regular Follow up / Work with
• New account development
• Weekly reporting on all KPI’s mentioned above to the ASM
• Management of all PI assets including racks etc.
• Implementation of Sales software at distributor end has to be ensured

KEY PERFORMANCE INDICATORS (KPIs)

• Volume achievement vs. AOP.
• In store business execution results
• Key initiatives and there results
• PDR results and ranking vs. peers
• Flexibility and endurance in a challenging environment.

Qualifications/RequirementsEXPERIENCE / COMPETENCIES REQUIREDSkills 

 

Knowledge/Skill Experience CompetenciesStrong leadership skills, People Manager, Problem SolverUniversity Graduate (BA)Preferably 1-2 years in similar capacity but fresh may also apply

Written and verbal communication skills

Prioritization skills

• Sense of urgency to get results

• Proficient use of MS Office needed. Frequent work on complex excel & Power Point applications.
• Strong team player
• Multi- tasking ability
• Proficient in maintaining speed in work.
• Analysis and control

Relocation Eligible: Not Applicable 

 

Job Type: Regular