Job description
HEALTHCARE SECURITY OFFICER- Ensure the facility is provided with high quality security services to protect people and property
- Report safety concerns, security breaches and unusual circumstances both verbally and in writing
- Build, improve and maintain effective relationships with both client employees and guests
- Answer questions and assist guests and employees
- Answer phones or greet guests / employees in a professional, welcoming manner
- Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
- Climb stairs, ramps, or ladders occasionally during shift
- Occasionally bend/twist at waist/knees/neck to perform various duties
- Occasionally lift or carry up to 40 pounds
- Run as needed
- Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks
- Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
- Work in various environments including adverse outdoor conditions such as cold, rain or heat;
- Constant mental alertness and attention to detail required while setting priorities and following up on assignments
- High school diploma or equivalent required
- At least 18 years of age
- Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
- Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
- Must be able to read and understand all operating procedures and instructions
- Must be able to obtain a valid Guard License as required in the state for which you are applying
- As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
- As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty
- Must display exceptional customer service and communication skills
- Remain flexible to ever changing environments; adapt well to different situations
- Intermediate computer skills to utilize innovative, wireless technology at client specific sites
- Ability to maintain satisfactory attendance and punctuality standard;
- Neat and professional appearance
- Ability to provide quality customer service
- Ability to handle both common and crisis situations at the client site, calmly and efficiently
- Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
- Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
- IND123
- SAJ
- CB-SW
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