Senior Manager - Spare Parts | Renault | Pakistan

Job description

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
We are looking for Senior Manager - Spare Parts who will be supporting Director Sales and Marketing in establishing and developing successful nation-wide spare parts business set up in Pakistan by preparing a market competitive strategy for spare parts business through market study of competitor’s parts business. He would be responsible to establish and manage procurement operations, inventory management, warehouse operations and sales operations at AFAPL as well as the dealer network .
The key responsibilties will be but but not be limited to:

SUPPORT DIRECTOR SALES & MARKETING IN THE CREATION OF SUCCESSFUL SPARE PARTS BUSINESS ACROSS PAKISTAN

• Develop comprehensive business plan for spare parts sales in Pakistan.
• Develop the department structure to establish procurement, inventory management, warehouse and sales operations.
• Establish Spare parts business structure at all dealerships nationwide.
• Develop Spare Parts promo campaigns.
• Regular monitoring of Spare Parts operation activities in the light of applicable AFG and Renault standards.

ESTABLISH COMPETITIVE IMAGE OF RENAULT SPARE PARTS

• Set competitive prices of spare parts in comparison with competitors.
• Ensure availability of spare parts at AFAPL and dealer network.
• Inventory Management.

BUDGETS

• Prepare and manage Spare Parts Operations budgets.
• Responsible for generating profits from spare parts operations.
• Develop and manage spare parts promotion campaigns as per Renault and AFG guidelines.

DEALER’S STAFF TRAINING 

• Prepare a dealer’s operational manual for spare parts business.
• Train dealer’s spare parts staff to effectively manage spare parts operations including Warehousing, inventory management, customer handling, Parts ordering and personnel development.
• Implementation of SAP at all dealerships nationwide.

MONITOR DEALER PERFORMANCE

• Regular visits to the dealer network to grasp actual business situation.
• Develop and manage improvement plan for low performing dealers.
• Responsible for ensuring availability of genuine spare parts at dealerships.

Coordinate with Factory, Sales, Service Field Operations Dealer Development and Customer Relations.

• Coordination with Factory, Sales, Service, Dealer Development and Customer Relations departments to improve operations both at AFAPL and at dealers.
• Manage dealer performance oversight and reports necessary for dealer performance tracking in conjunction with Sales and Service field operation.

Minimum Experience Requirements

• Must have a minimum of 12 to 15 years work experience in the Pakistani automotive industry (Passenger Cars and SUVs only) with a leading global OEM.
• Minimum 5 years’ experience as Head of Spare Parts Business including Sales, procurement, inventory management and warehouse operations in a leading global OEM.

Minimum Qualifications And Knowledge

• MBA, from a renowned university or business school

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