Position Title: Project Manager – Performance & New Initiatives
Department: Q-Commerce
Location: Karachi, Pakistan
foodpanda is an online food and grocery delivery platform owned by Delivery Hero . Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
foodpanda is looking for a talented individual to join the team as Project Manager – Performance & New Initiatives in Pakistan. The role is based in Karachi, Pakistan and will report into Manager Customer & Business Insights.
Responsibilities:
Lead project planning, execution, and finalization within set deadlines and budgets, ensuring alignment with strategic business priorities.
Monitor project progress, analyse performance against goals, and implement effective risk management strategies. Adapt to changes while maintaining project scope and quality.
Enable informed decision-making through detailed financial reporting, risk assessment, and the presentation of actionable recommendations to stakeholders.
Develop customer lifetime value models, conduct segmentation and cohort analysis, and build propensity models to translate insights into actionable opportunities for business growth.
Utilize diverse data sources for identifying product gaps, analyzing category depth, availability, pricing, and customer experience to drive enhancements in customer preference, usage, and loyalty.
Identify and implement process enhancements, deploying best practices to streamline operations and enhance efficiency.
Promote teamwork, knowledge sharing, and clear communication among project teams to achieve common business goals.
Uphold robust data practices through diligent documentation, versioning, play booking, processes, and knowledge sharing to ensure data integrity and effective utilization.
Requirements:
Minimum of 4+ years experience in project management within a consultancy firm or retail/e-commerce platform.
Bachelor's/Master’s degree in Business Administration, Project Management, or a related field from an accredited university.
Profound analytical skills, strong data orientation, and proficiency in analytics tools such as SQL, Excel, Tableau/Power BI.
Strong leadership, communication, and stakeholder management skills.
A collaborative team player capable of thriving in a dynamic, fast-paced environment.
Ability to swiftly learn and manage multiple projects concurrently.
A little About Us:
We are fast, like mind boggling fast! So, if you’re someone who loves ever changing goals and loves optimization, you’re the right fit for us!
We love people who can develop things from scratch, own them and then work on improving them.
We love what we do, and we don’t rest until we’ve achieved our targets. So, if you’re also someone who is driven until the dream is achieved, come join us!
