Branch Sales & Service Representative (MLO)

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Part-time Branch Sales and Service Representative, you will engage in proactive sales and customer service activities including teller transactions and developing referral opportunities. This position, within PNC's Retail Branch Banking Network, is based in Clifton, NJ, at the Clifton Branch.

Position City

NJ - CLIFTON

Building Location

NJ310 - Clifton

Job Type

Regular

Job Profile

• Delivers a unique customer experience aimed to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
• Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Core Competencies

Manages Risk - Basic Experience

• Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.

Customer Focus - Basic Experience

• Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.

Job Specific Competencies

Tech Savvy - Working Experience

• Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being.

Prospecting. - Basic Experience

• Knowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.

Problem Solving - Working Experience

• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

Effective Communications - Working Experience

• Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Managing Multiple Priorities - Working Experience

• Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Matrix Management - Basic Experience

• Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.

BANKING PRODUCTS - Basic Experience

• Knowledge of and ability to provide products and services available through the retail banking branch.

Retail Lending - Basic Experience

• Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies.

Understanding Customer Needs - Basic Experience

• Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.

Selling. - Working Experience

• Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

Certifications/Licenses

Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

Required Education And Experience

Roles at this level typically do not require a university / college degree, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Job Preview

To learn more about this and other opportunities on our team watch this video.

Total Hours Per Week

26

Scheduled Days/Hours

Tuesday 9am-4pm

Wednesday 9am-5pm

Thursday 10 am- 6 pm

Saturday 8:30- 12pm

Note: Schedule may change based on branch needs!

HR Job Code

M01205 Branch Sales & Svc Rep (MLO)

EEO Statement

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law

Ladies Shoe Sales Associate ( Full Time ) in Hudson's Bay Company

Job description

Job Description

Role Mandate:

The Ladies Shoe Associate represents Lord & Taylor and its ideals of service and quality to the customer. Professionalism and knowledge of merchandise are essential qualities for a successful ladies shoe Associate. The Ladies Shoe Sales Associate's earnings are directly related to their sales, which makes their earnings potential unlimited. As representatives of Lord & Taylor's fashion image, all Sales Associates are expected to dress in a professional manner. Ladies Shoe Sales Associates must be able to work in a team-oriented environment, have strong people skills and be comfortable with building client relationships. Full Time and Part Time Commission Sales Associates report to an Area Sales Manager.

This is a very operational position - which will require physical movement in a very fast paced department and handle multiple priorities. The hours fluctuate weekly depending on the promotional activity that is current. A team player who possesses the ability to work in a learning environment.

Responsibilities

Generate sales by determining customer's needs.

• Develop and maintain your own clientele.
• Develop product knowledge by learning the merchandise features, advantages and benefits.
• Open new charge accounts.
• Maintain floor standards including replenishment and presentation as well as the general appearance and cleanliness of department.
• Understand all systems and procedures relating to sales and credit transactions.
• Enforce loss prevention and shortage control procedures.

Qualifications

Job Requirements:

Previous retail experience is preferred

 

Custom Protection Officer Security Officer in G4S at Deepwater, NJ, US

Job description

Job Introduction

The world's leading private security organization, G4S, has an immediate job opportunity for a Custom Protection Officer. G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility

Specific Duties and Essential Functions

• Perform security patrols of designated areas on foot or in vehicle
• Watch for irregular or unusual conditions that may create security concerns or safety hazards
• Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
• Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
• Permit authorized persons to enter property and monitors entrances and exits
• Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements
• Investigate and prepare reports on accidents, incidents, and suspicious activities
• Provide assistance to customers, employees and visitors in a courteous and professional manner

The Ideal Candidate

Education, Licenses and Certifications Required

• Must possess a high school diploma or equivalent
• Must complete any State-required training or other qualifications for licensing
• Must successfully complete a State licensing test if driving a company-owned or client-provided vehicle

Type And Length Of Specific Experience Required

• Must possess one or more of the following:
  • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
  • Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
  • Bachelor's degree in law enforcement or criminal justice related studies
  • A minimum of 8 or more years of active service in any military branch
  • Associate's degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service
• If previously employed, meaningful and verifiable work history

Skills Required

• Ability to operate radio or telephone equipment and/or console monitors
• Ability to interact cordially and communicate with the public
• Effective oral and written communication skills
• Active listening skills
• Ability to assess and evaluate situations effectively
• Ability to identify critical issues quickly and accurately
• Attention to detail

Other

• Must be at least 18 years old or the minimum age required by the State
• Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
• Must have access to reliable transportation
• Must not use illegal drugs. Must submit to a pre-employment drug test
• Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
• Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
• Upon acceptance of a job offer, must successfully complete the following:
  • MMPI - Psychological testing
  • Physical exam

Physical Requirements And Environment

Environment: Indoor and outdoor, temperature ranges from moderate to extreme cold and heat

Major activity: Walking, standing, speaking, listening, observing

Physical efforts to carry out job duties: Standing, walking, and sitting. Minimal to no stooping or kneeling.

About The Company

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer

and an Alcohol- and Drug-Free Workplace

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

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