Program Management Officer (Assistant Director)

Job description

Duties

The Program Management Officer (Assistant Director) GS-0340-15 position serves as one of two Assistant Directors for the Waco Regional Office (RO) of the Department of Veterans Affairs, Veterans Benefits Administration (VBA). The Assistant Director for Operations has full-delegated line authority and responsibility for the administrative, financial, logistical, and personnel activities assigned to the Veterans Service Center (VSC). Other duties include:

• The incumbent is responsible for the establishment of the Waco Regional Office policies and procedures consistent with national mandates; provides executive leadership and direction for subordinates in the investigation and solution of problems arising in the administration of Veteran's program and services.
• Oversees compensation and pension (C&P) program area which includes functional operations and activities pertaining to the adjudication of claims, and the determinations of entitlement and the awarding of financial benefits.
• Responsible for establishing and maintaining effective public relations with the Veteran population, Veterans organizations, public officials, state and local government officials, education and training establishment officials, and the general public.
• Oversees the preparation of budget estimates, ensures effective budget control and has responsibility for the distribution of personnel and allotted funds to provide essentials services in an efficient and effective manner ensures maximum effectiveness through manpower and equipment utilization.
• Represents VBA on numerous committees involving other government agencies and outside organizations with authority to make decisions in accordance with applicable laws, rules and regulation.
• Ensures employment decisions support objectives and action established in the Equal Employment Opportunities/Affirmative Actions plans.

Work Schedule: 8:30AM to 5:00PM

Position Description Title/PD#: Program Management Officer (Assistant Director) GS-15 031760

Promotion Potential: The position is at the full performance level.

Summary

• Vacancy Identification Number (VIN) 10024119
  Our Mission: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's veterans. How would you like to become a part of a team providing compassionate care to veterans?
  The Veterans Benefits Administration (VBA) provides a variety of benefits and services to service members, veterans, and their families. VBA has been undergoing a major transformation that is people-centric, results-oriented, and a forward-looking integration of solutions that will ensure total lifelong engagement with service members, veterans, and their families.

Qualifications & Evaluations

• To qualify for this position, applicants must meet all requirements by 09/08/2017.
  Time-in-grade: Applicants who are/were current federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-15 position you must have served 52 weeks at the GS-14 level.
  Specialized Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
  Specialized Experience Is Defined As Work That Involves
  To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-14) in the normal line of progression for the occupation in the organization.
• Establishing priorities and determining resource needs to meet program objectives;
• directing, coordinating, and approving a full range of personnel management actions and organizational change proposals;
• directing comprehensive and complex program reviews; AND
• monitoring and controlling program progression and effectiveness through analysis of policies, directives and organizational short and long range goals.
Such experience is to be substantive and relevant and may have been gained in roles in Program Management, Administrative, Management and Program Analysis Series or similar positions.
In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume or who do not possess the education to substitute for it will not be referred for consideration.
Qualifications
After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position
• Ability to analyze, comprehend and apply decisions derived from a variety of complex data or information.
• Knowledge of personnel management systems (to include equal employment opportunity requirements) administered on merit principles.
• Ability to direct (plan, organize, control, review, etc.) and supervise the work activities of a multi-divisional regional office organization.
• Ability to orally communicate complex information to the public and employees.
• Ability to review and/or initiate written communications derived from complex and technical material.
• Knowledge of Veterans benefits or associated administrative and/or support programs.
If you are referred for consideration, you may be asked to submit additional job related information, which may include, but is not limited to responses to the knowledge, skills, and abilities; completion of a work sample, and/or an interview.
Your rĂŠsumĂŠ and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Series: 0340-Program Management

Customer Service Rep I -Order Processing in Medtronic at San Antonio, TX, US

Job description

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Diabetes Business Description

The Diabetes Group at Medtronic is part of Medtronic plc, the global leader in medical technology. We are committed to ongoing breakthrough developments in leading-edge technology, unrivaled service and support, and uncompromising leadership. Medtronic is working with the global community to change the way people manage diabetes. Together, we will transform diabetes care by expanding access, integrating care and improving outcomes, so people with diabetes can enjoy greater freedom and better health.

Position Description

Position will be responsible for the intake of Medtronic Diabetes commercial supply reorders for the company's existing products, new products and related accessories, to include upselling of products to maximize insurance benefits. This position will serve as the primary contact for order fulfillment including processing and shipping customer orders. Supply Management Consultants are also responsible for providing highly professional, courteous, and caring customer service. This role is also expected to collaborate with members of other departments and representative of healthcare plans/health care professionals to fully address customer needs.

______________________________________________________________________

Position Responsibilities

• Process customer supply re-orders accurately and efficiently by following departmental procedures.
• Ensure all patient documents are on record as dictated by Medtronic and regulatory requirements.
• Communicate daily with patients, physicians and insurance companies via telephone and online resources in order to expedite orders and enhance customer experience.
• Encourage customer compliance with optimal utilization of Medtronic Diabetes products.
• Respond to customer inquiries regarding Medtronic Diabetes products and related health insurance coverage questions.
• Concisely and accurately document customer requests and interactions.
• Identify and respond to customer needs, problems, and initiate actions to ensure customer satisfaction.
• Request necessary documentation from an insurance carrier as applicable to customer orders.
• Continuously comply with Medtronic’s core values and guiding principles.
• Responsible for assisting with the inbound call queue as required by business needs.
• Perform additional duties as assigned by management.

Basic Qualifications

• High School Graduate or GED certificate.
• Minimum one (1) year of inside sales and/or customer service experience, or one (1) year of experience with medical billing and/or verifying medical insurance in the medical field

________________________________________________________________

DESIRED/PREFERRED QUALIFICATIONS (optional)

• Basic working knowledge of various health insurance plans offered by both government and commercial insurances (PPO, HMO, EPO, Medicare, Medicaid, HRAs, etc.).
• Previous experience receiving calls and making outbound calls to customers to explain Insurance Benefits related to health insurance as well as to resolve issue and answer questions according to department protocols and requirements.
• Ability to document calls by typing on a keyboard while speaking to a customer on the phone.
• Previous experience working in the medical device field.
• Demonstrated proficiency with processing orders for Durable Medical Equipment and/or Pharmacy Benefits.
• Knowledge of Diabetes and Insulin Pump Therapy and related products.
• Ability and willingness to work flexible hours and varying daytime shifts, including overtime.
• Ability to be flexible and open to change in variety in work activities.
• Experience using a computer with multiple software programs and proficiency with MS Office Suite (Word, Excel, Outlook)

______________________________________________________________________

Physical Job Requirements

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer for extended periods of time, and communicate with peers and co-workers.
• Extended periods of time doing computer based work.

Eeo Statement

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Registered Nurse (Sterile Processing Service) in U.S. Department of Veterans Affairs at Big Spring, TX, US

Job description

The West Texas VA Health Care System is currently accepting applications for the position Reusable Medical Equipment (RME) Registered Nurse (RN) in Sterile Processing Service. The position is specifically designed to provide oversight of compliance with directives and guidance relating to Reusable Medical Equipment (RME) throughout West Texas Veterans Health Care System (WTVAHCS).

Work schedule: 8:00am - 4:30pm, 7:30am-4:00pm, 7:00am-3:30pm, 9:00am-5:30pm, 9:30am-6:00pm Monday through Friday and may vary depending on the hiring facility.

Functional Statement Title/#:000000

Financial Disclosure: Not required

More About VA

• Veterans and Transitioning Service Members: Please visit the
  This position is in the Excepted Service and does not confer competitive status.
  EEO Policy Statement
  Reasonable Accommodation Policy Statement:
  Qualifications
  Veterans Information:

• BASIC REQUIREMENTS:
  U.S. citizenship
  English language proficiency
  Physical standards - All applicants must meet the physical standards for the position. A physical examination prior to employment may be required.
  Registration – Current, full, active and unrestricted registration as a graduate professional nurse in a State, Territory, or Commonwealth (i.e., Puerto Rico) of the U.S. or in the District of Columbia. The RN must maintain a current, full active and unrestricted registration to continue employment with the VA
  Educational Requirements Can Be Met As Follows
• Graduate of a school of professional nursing approved by the appropriate State agency, and accredited by one of the following accrediting bodies at the time the program was completed: a) The National League for Nursing Accrediting Commission (NLNAC); or b) The Commission on Collegiate Nursing Education (CCNE). OR
• The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. OR
• In cases of graduates of foreign schools of professional nursing, possession of current, full, active, and unrestricted registration, will meet the requirement of graduation from an approved school of professional nursing.
• Sterile Processing Service Level 1 training program (OR completed within 90 days of hire).
• Sterile Processing Service Level 2 training program (OR completed within 150 days of hire).
The Following Requirements Are Preferred For This Position
A minimum of 1 year of recent operating room (OR) RN experience with 3 years OR RN experience preferred that is determined to be sustained and consistently at or above an acceptable level of quality. Certified Nurse, Operating Room (CNOR) is highly preferred. Familiar with SPS Directive 1116(2), Sterile Processing Services (SPS).
Professional nursing experience should be documented on the Application for Employment – Nurse and Nurse Anesthetists (VA Form 10-2850a).
GRADE DETERMINATIONS: Experience as a RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following four dimensions of nursing: Practice, Professional Development, Collaboration and Scientific Inquiry. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel.
The Criteria Are As Follows
Practice: Practice, ethics and resource utilization;
Professional Development: Performance, education/career development;
Collaboration: Collaboration, collegiality; scientific inquiry; quality of care, research.
References: VA Handbook 5005/27, Part II, Appendix G6, NURSE QUALIFICATION STANDARD, dated March 17, 2009.
Nurse I, Level 1 - Associate Degree or Diploma in Nursing with no experience.
Nurse I, Level II - ADN or Diploma in Nursing or ADN or Diploma in Nursing and Bachelors degree in a related field or Bachelor of Science in Nursing (BSN).
Nurse I, Level III - An ADN or Diploma in Nursing and approximately 2-3 years of experience, or an ADN or Diploma in Nursing and a bachelors degree in a related filed and approximately 2-3 years of experience; or a BSN with approximately 2-3 years of experience, or a Master's degree in nursing (MSN) or related field with a BSN and no experience.
Nurse II - A BSN with approximately 2-3 years of experience, or ADN or Diploma in Nursing and a bachelors degree in a related field and approximately 2-3 years experience or a Master's degree in nursing or related field with a BSN and approximately 2-3 years experience, or a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no experience.
Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 years experience or Doctoral degree in nursing or related field and approximately 2-3 years experience.
SALARY: Applicant's education and experience will be reviewed by a Professional Standards Board in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.
PHYSICAL REQUIREMENTS: This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires potentially long periods of continued walking, standing, stooping, sitting, bending, pulling and pushing.

Benefits

• VA offers a comprehensive benefits package. This link provides is an overview of the benefits currently offered:
  Receiving Service Credit for Earning Annual (Vacation) Leave:Ă‚Â VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

How To Apply

• All applicants are encouraged to apply online. To apply for this position, you must complete the
  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  • Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  To verify your application is complete, log into your USAJOBS account,

Additional Details

• Series: 0610-Nurse
  Job Pay Type: Per Year
  Job Openings: 1
  Job Position: VHA-519-17-NR2002305wi-BU
  The West Texas VA Health Care System is currently accepting applications for the position Reusable Medical Equipment (RME) Registered Nurse (RN) in Sterile Processing Service. The position is specifically designed to provide oversight of compliance with directives and guidance relating to Reusable Medical Equipment (RME) throughout West Texas Veterans Health Care System (WTVAHCS).
  Work schedule: 8:00am - 4:30pm, 7:30am-4:00pm, 7:00am-3:30pm, 9:00am-5:30pm, 9:30am-6:00pm Monday through Friday and may vary depending on the hiring facility.
  Functional Statement Title/#:000000
  Financial Disclosure: Not required

Specialist 4, Inside Product in Dell at Austin, TX, US

Job description

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Job Description

Dell EMC’s Inside Sales organization continues to offer exciting growth opportunities for our sales teams. One of our strategic advantages is the strength and value associated with our unstructured data solutions. These solutions are highly differentiated with a comprehensive portfolio capable of remarkable performance, scale, and simplicity. This role is critical to both the inside and field sales teams. It represents a critical component to our revenue stream, while also providing sales leadership in leading more complex sales opportunities across a district. These roles offer the opportunity to further build and refine your sales, technical, and financial acumen with expanded visibility from both the inside and field sales organizations.

Requirements

• Previous data center sales experience Inside or Field
• Minimum 1 year of solution specific sales experience as a specialist
• Ability and willingness to maintain deep technical expertise
• High sales activity and proven experience managing demand generation programs
• Strong messaging skills coupled with financial sales capabilities
• Ability to operate effectively in a matrix environment
• Willingness and passion to learn more about the data protection market including technologies, trends, and the competitive landscape

Our Values

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.

Business Unit

200 - STORAGE CORPORATE

Job Code

D06066 Specialist 4, Inside Product

Function

Sales

Business

ECD / CTD Sales

Region

NA

Job Function: Sales

Seniority Level

Entry level

Industry

• Information Technology and Services
• Computer Software
• Financial Services

Employment Type

Full-time

Job Functions